If you ever get an email with an activation link, clicking the activation link never works to activate your account so the notification never goes away. Click here to receive an email with the activation link.” Most of the time, clicking where indicated doesn’t generate an email. When you login to the My Bitdefender portal, you’ll likely see a notification stating, “Your account needs to be activated. We’re still waiting for answers to the other questions below. However, after signing up as an affiliate, the submission confirmation page indicated that we’d receive an email with login information. So, we’re now an official Bitdefender partner and reseller, which provides some additional motivation to see that the company gets these issues resolved. One of our questions was with regard to earning commissions on referrals. The other questions on this page remain unanswered. It’s possible to register with both portals. Apparently the Bitdefender Central and MyBitdefender are two separate portals that do similar things. We finally received a reply from Bitdefender regarding some of our questions. Thank you for taking the time Greg, and please do not hesitate to contact us if you need further details from us.īitdefender Support Team Update: 25 September 2015
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We value all our customers thus you have all our attention if you have any other questions or need additional help. If you wish to give us another chance, we would be more than happy to assist you and we will strive to provide you with the best support possible. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services. We apologize for any negative experience you have encountered with our products or our support.
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We received a nice response from a representative at Bitdefender regarding the concerns we’ve identified below. However, there are some errors and problems you’ll likely encounter when using their product and website.
Bitdefender internet security 2016 support software#
The Bitdefender suite of antivirus and computer security programs recently received the rating of best product in class for Consumer Reports as well as a number one rating from other software reviewers such as articles in PC Magazine and PC World. Those using the product will enjoy its speed and simplicity.